Privacy Policy
Last Updated: October 27, 2025
At The Art Exchange, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Account Information: Name, email address, username, password
- Profile Information: Collector preferences, location (optional), bio
- Contact Information: Email address for communications
- Authentication Data: Login credentials and security tokens
Collection Data
Information about your poster collection and interactions:
- Collection Items: Posters you own, want, or are watching
- Upload Content: Images and descriptions you add to the platform
- Activity Data: Browsing history, search queries, collection updates
- Interaction Data: How you use platform features
Technical Information
Automatically collected when you use our platform:
- Device Information: IP address, browser type, device type
- Usage Data: Pages visited, time spent, click patterns
- Log Files: Server logs including timestamps and error reports
- Cookies: Session data and user preferences
2. How We Use Your Information
We use your information to:
- Provide Services: Enable account creation, collection management, and platform features
- Improve Experience: Personalize content, recommendations, and search results
- Communication: Send account notifications, updates, and important information
- Security: Protect against fraud, abuse, and unauthorized access
- Analytics: Understand platform usage and improve our services
- Legal Compliance: Meet legal obligations and respond to lawful requests
3. Information Sharing and Disclosure
We Do NOT Sell Your Data
The Art Exchange does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited Sharing
We may share your information only in these circumstances:
- Public Collection Data: Your collection information is visible to other users as part of the platform's community features
- Service Providers: Trusted third parties who help operate our platform (hosting, analytics, email services)
- Legal Requirements: When required by law, court order, or legal process
- Safety: To protect rights, property, or safety of users or the public
- Business Transfers: In connection with mergers, acquisitions, or asset sales
4. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request information about the personal data we have about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal limitations)
- Portability: Receive a copy of your data in a structured format
- Objection: Object to certain processing of your data
- Restriction: Request limitation of how we process your data
To exercise these rights, please contact us using the information provided at the end of this policy.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption: Data transmission is protected using SSL/TLS encryption
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Updates: Security patches and system updates
- Monitoring: Continuous monitoring for security threats
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies: Enable core platform functionality and security
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Understand how users interact with our platform
You can control cookie settings through your browser, but disabling essential cookies may affect platform functionality.
7. Data Retention
We retain your information for as long as:
- Your account remains active
- Needed to provide services you have requested
- Required to comply with legal obligations
- Necessary to resolve disputes or enforce agreements
When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
The Art Exchange is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
The Art Exchange
Email: privacy@theartexchange.com
This Privacy Policy is effective as of the date listed above and applies to all information collected by The Art Exchange.